Punjab Performance Monitoring System 2026
The Punjab government has launched a comprehensive Performance Monitoring System (PMS) across the province to enhance governance, transparency, and service delivery. This initiative aims to ensure that public complaints are addressed promptly and government departments operate efficiently.
Naya system accountability aur timely service delivery ko ensure karega.
By deploying real-time monitoring tools, inspection teams, and KPIs across various sectors, Punjab is taking a significant step toward modernizing administrative oversight and improving public satisfaction with government services.

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Objectives of the New Monitoring System
The system is designed with the following objectives:
- Track performance of government departments and services efficiently.
- Ensure timely resolution of public complaints.
- Promote accountability and transparency in service delivery.
- Strengthen the overall administrative process in the province.
Public complaints aur service delivery me transparency ko barhana iska primary goal hai.
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How the System Tracks Government Departments & Services
The PMS monitors 22 key sectors across Punjab using a combination of:
- On-ground inspection teams in each district.
- Live camera feeds from Punjab Safe Cities Authority.
- Data from media reports and social media inputs.
- Special Branch reports for additional verification.
Real-time monitoring ke zariye service standards aur departmental performance evaluate ki jati hai.
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Impact on Governance, Accountability & Public Services
Officials expect the new system to significantly improve governance by:
- Speeding up complaint resolution.
- Ensuring better quality of public services in hospitals, schools, and essential commodity distribution.
- Holding departments accountable for delays or poor performance.
Public ko behtar services aur responsive governance milegi.
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How Citizens Can Benefit from the Transparency Measures
Through this initiative, citizens can expect:
- Faster response to complaints related to public services.
- Better quality and availability of essential goods like bread and utilities.
- Increased transparency in government functioning, making it easier to report issues and track solutions.
Public complaints aur service monitoring me citizens ka role bhi important hoga.
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Final Summary: Key Takeaways for Punjab Residents
The Punjab Performance Monitoring System 2026 represents a major step toward modern governance. By combining technology, real-time monitoring, and citizen feedback, the province aims to improve service delivery across all sectors.
Citizens ko timely services aur transparent governance ka faida milega.
Overall, this system promises faster complaint resolution, better public services, and strengthened accountability, setting a benchmark for governance in Pakistan.
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